Return Policy
Our Return Policy
No refunds. Our policy is for store credit or exchange within 7 days from the day you receive your order. Item must be in its original & unused condition and all tags must be on. Final sale items cannot be returned or exchanged. Store credit is valid for 90 days of issue date.
All items purchased on sale, with a discount code or automatic discount are FINAL SALE. Items cannot be returned nor exchanged. No exceptions.
Customer is responsible for return shipping. All returns must be postmarked within 7 days of having received your order (as per tracking info). Original shipping costs are not refundable nor added to store credit totals.
To start the return process, please email us at shopvsvanity@gmail.com
WE WILL NOT ACCEPT A RETURN IF ITEM:
- Shows evidence of wear or has been washed
- Does not have a tag attached
- Was purchased with a store credit (partially or full)
- Seasonal items (sequins, holiday shirts)
- Is an intimate (bralettes) or bodysuit
- Is a sale item
- Any accessory item
No returns, exchanges or store credit. No exceptions.
*IN-STORE PICK UP ORDERS*
exchanges must be made within 7 days of your order being marked as "ready for pick-up", not pick-up date.
Exchanges
If you are looking to exchange a size or color of an item, please email us as soon as possible to returns@shopvsvanity.com. We will do our best to put the item on hold for you until we receive your return. Exchanges all depend on availability.
Store Credits
Once we receive your return, please allow 2 to 3 business days to process your return/exchange. We will inspect the items, process the return in our system and send you an email with your online store credit code and instructions on how to use it. Once you receive your store credit, you will be able to use it towards any purchases online at www.shopvsvanity.com within 90 days of issue date. Online store credits are not transferable to in-store store credits. Store credit value cannot be used towards shipping costs; only applicable on merchandise.